“Stuck halfway, will not go up or down”
Usually a slat has left the guide rail. Do not force it — you can burn out the motor too.
That is mine — callIstanbul, 38 districts24/7Mobile teams
If the shutter will not open, the shop stays shut.
We listen to the fault on the phone and a team leaves the same hour. Average arrival within Istanbul is 45 minutes. Call-out and diagnosis are free.
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- Warranted parts · certificate in your hand
- Nights & weekends same price
45 min
Average arrival
38
Districts covered
Warranted
Manufacturer-backed parts
Free
Call-out and diagnosis
Tell us what it is doing
Which of these is your shutter?
If it sounds like one of the below, describing it on the phone is enough. The team arrives with the right part, so a second visit is not needed.
“The motor hums but nothing moves”
Either a stripped gear or a burnt winding. We replace tube motors with genuine Mosel, Somfy or Becker units.
That is mine — call“Remote does nothing, battery is new”
Usually the receiver board or a lost pairing, not the remote. We also duplicate remotes.
That is mine — call“Power cut leaves the shutter locked down”
The backup supply battery has reached the end of its life. A healthy UPS opens the shutter 5–10 times without mains power.
That is mine — call“Noisy, closes crooked”
Spring tension has dropped or slats are deformed. Fixing it early is far cheaper than replacing the curtain.
That is mine — call“Shutter is stuck open and I cannot lock up”
This is a security emergency. Call at any hour — we secure the premises first and plan the repair afterwards.
That is mine — callPricing
We do not quote over the phone, and we say why.
A price given without seeing the shutter misleads one of us. Instead we publish how the price is formed, so nothing changes once the team is at your door.
Free call-out
The team attends, diagnoses the fault and gives the price before starting. If you decline, you pay nothing.
Nights and weekends cost the same
No surcharge between 23:00 and 09:00, on Sundays or on public holidays.
Three things set the price
The type of fault, the size and type of the shutter, and the brand of any part replaced. There is never a fourth line on the invoice.
If a part is replaced we show you the old one, and leave it with you if you want it.
After you call
Three steps, same day
You call
Describe the fault in your own words — no technical terms needed. We take the address and the shutter type.
A team sets off
We give an estimated arrival time on the phone. Parts for common faults are already in the van.
Repaired on site
The price is agreed before work starts. We test the shutter with you and hand over the warranty certificate.
From the field
Work we have completed
A selection of installation and repair jobs from across Istanbul.
A closed shutter means a closed business.
One call is enough. Describe the fault in plain words — we will handle the rest.